Patient Care Coordinator

Company
LVI 98 Tucson, Arizona
Category
Front Desk/Patient Coordinator/Office Assistant/Admin Assistant
Location : Postal Code
85741
Location : Address
2120 W Ina Road
Type
Regular Full-Time

Overview

 

The LASIK Vision Institute is looking for an energetic individual with a passion for people to join the team to work as a Patient Care Coordinator.  This is an exciting opportunity to join the World’s largest LASIK provider and be a part of an amazing team! 

 

The LASIK Vision Institute is the country’s leading provider of LASIK laser vision correction. Built upon a commitment to provide better vision for a better value, LVI delivers enhanced vision and a superior, personalized patient experience at a highly accessible price point. 

Why work for us:

• Paid Training, ongoing Skills Learning and Development
• Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401K
• Paid Time Off and Holiday Pay

 

Responsibilities

 

  • First point of contact, greeting patients to welcome them into the center to provide a positive experience.
  • Answer incoming calls, respond to inquiries and making outbound calls to patients.
  • Responsible for scheduling appointments and entering appointments into scheduler.
  • Organize and maintain patient charts, including generating chart numbers, filing, and retrieving charts.
  • Register patients by verifying patient's record is up-to-date and accurate.
  • Making appropriate changes in scheduling system and patient charts.
  • Verifying insurance information for surgical procedures.
  • Collecting and processing payments from patients and daily reconciliation of cash report.
  • Soliciting referrals from patients - creating excitement for sharing a positive experience for friends and family.
  • Organizing and maintaining patient charts.

Qualifications

 

  • Must be patient service focused with the ability to deliver high customer satisfaction.
  • Excellent verbal communication skills required, ability to develop relationship with patients to provide a positive experience.
  • Proficient with standard office equipment; multi-task comfortably; ability to work with a high degree of professionalism.
  • Experience with answering phones and multi-tasking.
  • Exemplary organizational skills; willingness to be cross-trained and fill in for other staff members.

FLUENCY IN SPANISH IS A MUST

 

 

Equal Opportunity Employer

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