Patient Counselor - The LASIK Vision Institute

Job Locations US-MA-Burlington
Posted Date 2 hours ago(3/22/2018 11:45 AM)
# of Openings
LVI 45 Burlington (Boston)


The LASIK Vision Institute is currently seeking dynamic, self-motivated Sales/Front Desk Associate to assist with educating patients on LASIK Surgery with the goal of converting prospective patient leads into patient clientele for our LASIKCenter. 

Essential Job Functions:
Applicants must be friendly, outgoing, and enthusiastic with a passion for customer service. 


* Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts. 
* Answers telephone and either responds to inquiry or directs caller to appropriate personnel. 
* Schedules appointments and enters appointment date and time into computerized scheduler. 
* Conducts reminder calls to all patients. 
* Greets and directs patients. 
* Registers patients by verifying that patient's record is up to date and accurate. 
* Makes appropriate changes in computer system and on patient's chart. 
* Verifies insurance coverage for planned treatment. 
* Solicits referrals from patients. 
* Collects payment from patients and reconciles daily cash report 
* Sell LASIK Packages 
* Process Payments 
* Maintaining clean front desk/reception area 


* Minimum of 2 years sales in the following fields with a proven sales track record - laser/cosmetic/plastic surgery/medical spa/health industry/consultative sales/high end retail 
* Persuasive attitude and communication skills 
*Customer service oriented 
* Ability to multi-task


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